Agreement to these terms
These Terms of Service govern your access to TestCertify websites, prep kits, accounts, and related services (the “Services”). TestCertify is created and operated by CoachCertify Technologies LLP (“we”, “us”, or “our”). By accessing or using the Services, you agree to these terms. If you do not agree, do not use the Services.
What TestCertify provides
TestCertify provides independent educational materials for professional certification and licensing exams. A prep kit may include study guides, original practice questions, flash cards, readiness checklists, and related learning tools.
TestCertify is not an exam administrator, credentialing body, or testing centre. Unless a product page expressly says otherwise, we are not affiliated with, endorsed by, or sponsored by the organisations that own or administer the exams mentioned on the Services. Their names and marks belong to their respective owners.
Eligibility and accounts
You must be at least 18 years old and legally able to enter into a contract to purchase or use paid Services. If an account is required, provide accurate information, keep your sign-in credentials confidential, and tell us promptly if you suspect unauthorised use.
Your account and access are personal to you. You may not share, sell, transfer, or allow another person to use them.
Purchases, access, and refunds
Prices, taxes, the access period, and the material included in a purchase are shown before checkout. Payment may be processed by an independent payment provider under its own terms and privacy policy.
The refund or cancellation terms shown at checkout apply to your purchase, subject always to rights that cannot be excluded under applicable consumer law. If a payment or access problem occurs, contact support@coachcertify.com.
Your licence to use the materials
When you purchase or are granted access to a prep kit, we give you a limited, personal, non-exclusive, non-transferable, and revocable licence to use it for your own exam preparation. Ownership of the content and software does not transfer to you.
You may not reproduce, publish, resell, distribute, upload, record, scrape, systematically extract, reverse engineer, or create derivative products from the Services. You may not share questions, explanations, account access, or other protected material with another person or use it to train an automated system without our written permission.
Acceptable use
Do not misuse the Services, interfere with their operation, bypass security or access controls, introduce harmful code, impersonate another person, use automated access without permission, or use the Services for an unlawful purpose.
We may investigate suspected misuse and suspend or end access where reasonably necessary to protect users, our content, or the Services. Where appropriate, we will give notice and an opportunity to resolve the issue.
Exam and results disclaimer
Our questions are original practice material and are not copied from an official exam. Exam administrators control the actual content, format, eligibility rules, scheduling, scoring, and credential decisions.
We work to keep each kit clear and aligned with the exam edition identified on its product page, but exam requirements can change. You should confirm current requirements with the relevant certifying body. Using a prep kit does not guarantee admission to an exam, a particular score, or a passing result.
Availability and changes
We may maintain, improve, correct, or update the Services and their content. Temporary interruptions may occur. If a change materially reduces a paid Service you already purchased, we will take reasonable steps to provide an appropriate remedy consistent with applicable law and the purchase terms.
Warranties and liability
To the extent permitted by law, the Services are provided on an “as available” basis. We do not make warranties beyond those expressly stated in these terms or required by law.
We are not liable for indirect, incidental, special, or consequential loss arising from use of the Services where such liability may lawfully be excluded. Our total liability relating to a paid Service will not exceed the amount you paid for that Service during the twelve months before the event giving rise to the claim. Nothing in these terms excludes liability or consumer rights that cannot legally be limited.
Governing law
These terms are governed by the laws of India. Courts with jurisdiction over the registered office of CoachCertify Technologies LLP will have jurisdiction, except where applicable consumer law permits you to bring a claim elsewhere.
Changes and contact
We may update these terms when the Services or applicable requirements change. The effective date above will be revised, and material changes may also be communicated through the Services or by email. Changes do not retroactively reduce rights attached to a completed purchase.
Questions about these terms can be sent to CoachCertify Technologies LLP at support@coachcertify.com.